Ass. Shore Excursion Manager (m/f)

Beginn Standort Hotel / Schiff Vertragsbedingungen
Ab sofort
worldwide 5* American Cruise Line very good conditions
6 on / 2 off
* valid passport, STCW and C1D Visa is required

Skills & Education:

We are looking for a well-experienced and qualified Ass. Shore Excursion Manager (m/f) for

a well-known 5***** American Cruise Line with international, English speaking passengers and with great itineraries throughout the world.

 

You should have several years of experience in a similar position on a seagoing vessel – with

a wide knowledge in the Shore Excursion Department, Guest Relation Department and/or Entertainment Department.

 

You are responsible for a smooth operation of the assigned Department, the appointed/related

areas & inventory – f.e. involved to create a daily schedule, organise the information material and the excursions and to supervise their quality, Guest Relation, customer complaints, public announcements and stage appearances with public speaking and microphone use – if needed.

You are responsible for all questions concerning the satisfaction of your guests and make sure, that any kind of action that might be needed, is taken in a professional and timely manner.

 

You should have a friendly approach, a well-groomed appearance and also should have a

“hands on” mentality, and be a positive, open minded person. Dealing with high-profile passengers on a daily basis, while keeping the company standard as well as the budget in mind, comes easy to you and you also need to have a very strong administration knowledge. You need to be stress-resistant, flexible and keep a calm mind, even in the most busily times on board.

 

This position requires fluent English – but ideally a multilingual candidates, with ideally 2 more European languages like German, Spanish, French, Italian, Dutch etc. – also required is a great computer knowledge – preferable Word/Excel/Fidelio/MXP and similar.

Zusätzliche Information

We look forward to receiving your application via our online-form or by e-mail to dfahr@connectjobs.de.

Although we do accept applications by regular mail we regret that we are unable to return your documents.

Our service is completely free charge for you as applicant – there will be no fee at all.